For those that wear contacts they often have a lot of complaints about having to do so. One of the biggest ones are about how expensive they are and most often they have to replace them because they have become lost or damaged. So could Hubble contacts create a real change in the way people who have to wear contacts perceive them?
Overview
Hubble Contacts are contacts that you only wear for one day then they are discarded and you use a new set the next day.
The Claim
Hubble claims that their contact lenses are half the price of conventional lenses so you can really afford to have fresh lenses for each day.They are saying that they have teamed up with a top quality contact lens manufacturer to produce the Hubble contacts so this not just some fad or gimmick.
The Hype
The hype really focuses around the cost of the Hubble Contacts and the fact that you can have fresh new and clean lenses to wear everyday.
The Cost
At first you won’t have to pay anything for the Hubble lenses because you are going to get a free two week trial but there is a $3. Charge for shipping and handling. Then following this once you have to start to pay you are looking at about $30. A month in the US plus $3. For the shipping. This will give you 30 pairs of lenses. There may also be an opportunity to get these paid for by your insurance provider.
The Commitment
There really isn’t going to be much of a commitment on your part to become a Hubble Contacts user. You do have to have a valid prescription for them. You also will have to remember to order them each month. You will need to open a Hubble account which seems to be quick and easy.
Evaluation
There seems to be a big promotional push recently which may be successful in making the Hubble Contacts more well known. The promoters have been really diligent with their marketing efforts even to the point of running TV ads. There is some feedback beginning to surface and most of what is currently available seems to be relatively positive. What most like about them is they are convenient and there are few complaints about the quality. Some of the negative aspects seem to come from those that also have issues with other types of contacts. For example, one user had difficulty with the Hubble Contacts because she has trouble with dry eyes. Others have reported that they really like this product because they are so comfortable.
Final Hubble Contacts Review
We are prepared to give the Hubble Contacts a thumbs up rating. We like the fact that there is a 14 day trial period that costs nothing other than shipping. We also like that you can cancel at any time so you are not locked into a tight subscription program. Overall they seem reasonably priced and the quality seems to be most acceptable by those who have taken the time to give a review.
Our Recommendation
If you are interested in the Hubble Contacts then you really need to research more about them and determine if you qualify for them, as there may be some restrictions. For those that are wondering if there are other options for poor vision they may want to check out Lasik Eye Surgery.
My daughters both did not want to use Hubble Contacts because they were not comfortable. That is why it a trial , right? Well after trying to contact them online to cancel, there was a note that I must call to cancel. It was not a convenient time and by the time I was able to call in they had already sent the order and now I cannot sent them back and get a refund. At least I am not out for more than $30 but they did not even contact us to let us know they were sending a months supply. Not cool!
Absolutely awful, DO NOT ORDER FROM HUBBLE CONTACTS. Horrible customer service, charged my account without authorization then wouldn’t refund my money.
I didn’t realize that I was signing up for a subscription when I signed up for the trial. I guess that’s my fault if I didn’t read well enough. But these are so uncomfortable and thin and they slide all over my eyes not to mention they are blurry. I’m not impressed and cancelled immediately.
If you have astigmatism STAY AWAY FROM THIS COMPANY. In April I submitted my prescription can signed up for the subscription. After 2 weeks of no contact from them I reached out to see when my order would be shipped. They don’t carry my lenses! I asked to cancel, and they told me it was done. 2 months later they shipped and charged 33.00 FOR THE LEFT EYE ONLY! I had already purchased 6 months of lenses for 75.00 elsewhere. They then deducted 8.00 for their mistake. Never mind that the first box was supposed to be free. Buy from Lens.com instead!
I had the same problem. They should be avoided. Report them to the Better Business Bureau.
Be warned, they offer a free 15 day subscription, you pay a nominal fee for shipping, but hide the fact that this is a subscription. I cancelled my subscription and returned the shipment according to their instructions, They claim they never received the return! Even after I cancelled, I received a subsequent shipment, they claim I never cancelled. Go figure! I returned the 2nd shipment at my own expense, return receipt requested, they have yet to credit me. This has been a nightmare. Consider this a warning to avoid this scam of a company.
I work at an eye doctors office. We get numerous calls for patients we dont even have. They call us back to back to back even after we have told them we dont have any information on the patient they are trying to get a prescription for. They will ask us if we would like to hear a “pre recorded message” and if we say yes, they cut our voices to sound like we are approving a prescription we dont even have! A good eye doctor will never over charge you for contacts. You do need to get fitted for contacts because no two eyes (most times even your own two eyes) are not a like. Please please beware. The money is worth your eyes.
Hubble uses an outdated type of lens. The lens doesn’t allow oxygen to get to your eyes easily. Hubble really should not be selling contacts. They dont even try to get the right prescription. We get calls almost every day for patients we dont have. Hubble will call us back to back. They’ll ask us if we want to hear a pre recorded message and if we say yes, they cut our voices to make it seem like we are approving perceptions of people we have never seen.
This is wrong. I work at an eye doctors office. We get numerous calls for patients we dont even have. They call us back to back to back even after we have told them we dont have any information on the patient they are trying to get a prescription for. They will ask us if we would like to hear a “pre recorded message” and if we say yes, they cut our voices to sound like we are approving a prescription we dont even have! A good eye doctor will never over charge you for contacts. You do need to get fitted for contacts because no two eyes (most times even your own two eyes) are not a like. Please please beware. The money is worth your eyes
These contacts were AWFUL! And the company won’t refund the 1st shipment even though they sent it 2 days after the sample package! SO DISAPPOINTED!
I had the same exact problems as you did!!! So they haven’t changed anything in 4 months. Sorry to hear you had as many problems as I did. It stinks that it’s hard to find where to complain, because they don’t post negative reviews on their website. I’ve tried, I get blocked unless I do a 4 star review…just wanted you to know. I had nearly the same outcome. But stayed on top of the problem and they have only issued me a $25 refund, which I’ve actually yet to receive, with no explanation for the missing $8.
I was highly disappointed with every aspect of dealing with Hubble Contacts. They screwed up my first shipment and sent a completely wrong prescription, so the 2 week trial period was not even an option, they’re more concerned about money in my opinion I went round and round with them regarding their billing. Supposed to be every 30 days, and they would do 27 days, 25 days, 20 days and conveniently do this on a Fri night or Sat when customer service isn’t available. So when they did that after I complained about the first two different charging dates, I canceled the subscription and they made it as difficult as possible to get the refund, that took many phone calls and weeks later, after I did their exact directions and then they did not even refund me the $33 they charged me for shipping & contacts. They gave me a $25 refund, with no explanation for the missing $8, which will take 10 days to process!! They conveniently do not let you leave a review on their website and only post the positive reviews!! It’s BS and their customer service is out of the Philippines!! Must be why they’re so affordable, they’re paying top dollar for customer service! Completely dissatisfied….
This place is such a joke! Scams ppl into free trials with survey participation and then once you hit submit it pops up terms and conditions that says that you are automatically subscribed into a monthly commitment. When I reach out afterwards they told me the only way they could cancel it was if I called their 1-800 number. Ridiculous. Totally scam operation.
So at first these seemed like a good deal and I was wowed by the pretty Instagram ads. However, after 6 months I’m canceling this prescription and going back to Clearly Aqua Comfort Plus for a few reasons.
First, these contacts are pretty thick. My ophthalmologist took a look at them and said these might negatively contribute to dry eyes or scratching because they’re so thick. I don’t want to risk that.
Second, a high proportion of the lenses are in the package inside-out, and because there’s no little writing on the lens it’s hard to tell before putting it in your eye. Multiple times I’ve had to take a lens out and use a new one because it was in backwards and by this point I’m in the car on my way to work. I’ve wasted lots of lenses this way and it’s painful.
Lastly, they’re not cheaper. On Clearly, my boxes are $56 each for a 90 days supply. For both eyes, that works out to $1.24 per day. My Hubble subscription is $44/month, or $1.46 per day. While it’s convenient to only have to fork out $44 at a time, it’s not worth paying an extra 18% for a worse product.
Yup. Hubble also unauthorized my credit card and it’s been torture getting my own money back.
Even after sending them back the contacts I didn’t ask for they still didn’t refund my money until I.proved id returned it. Which I did.
They had accepted the return, didn’t update the account and I had to go back to them AGAIN to get my money refunded.
Total garbage. Even if I liked the contacts (which I didn’t) would never use this company ever again.
This is true! My eye doctor would’ve contacted me and told me Hubble doesn’t help with a stigmatixema not only that they don’t fit my eye correctly so every time I blink they move. Right this minute I’m looking for advice on how to get this contact out of my eye. I’ve been wearing contacts since I was 12 and I’m now 35 I’ve never not been able to get a contact out. My biggest complaint with Hubble is I agreed to the $3 charge but was charged $33 I contacted them via email twice and was told my subscribion would be canceled I didn’t need to do anything else. WHAT subscribion???!! I agreed to a $3 trial pair. Tell me how I lost my debit card and was given a new one with total different numbers. I had to call all of my accounts that I have on autopay to update my card number. Hubble wasn’t able to get the transaction to go through but some how they had access to my bank account. I will get to the bottom of this today someone either Hubble or BB&T better have a good explanation.
I tried Hubble for 6 months. At first, I liked them…they were comfortable and affordable. However, with time, they became more and more uncomfortable. It was fight to get them in my eyes in the morning; then when I finally did, my vision was still somewhat blurry. It felt like they moved around when I blinked. I would re-wet, start over, etc. and the same thing would happen. On good days, when they stayed in without moving, after about 4-5 hours, they would start hurting my eye and feel like they were drying out or something. I would have to just take them out and wear my glasses. After going through this for about 3 months hoping it would get better, I finally gave up and cancelled the subscription. I am now wearing my glasses (which I HATE) full time until my next doctor appointment in January. Hopefully, I can get some other kind of contacts that won’t break the bank. If not, guess I will just wear glasses. BTW, I have worn contacts for 10 years.
Besides being the most uncomfortable contacts i have ever wore, the customer service is rude and will steal your money. I cancelled within the time limit and was still charged for a shipment. When i called to cancel THAT shipment they said it was too late and had already shipped. USPS showed the shipping label hadn’t even been created for three more days. I was instructed to refuse shipment which i did. They now say usps has lost my package and it is up to me to deal with USPS to find a package that shouldn’t have been shipped in the first place. Horrible outsourced agents. Obviously they’re doing such good business they need to unethically charge myself and many others i have seen list this same issue. I hope they go under. Garbage.
I just read the other reviews. Eye doctors don’t like to spend time sending prescriptions to vendors they’re not sharing profits with, so they usually ignore the requests. The only way for any of these eliminate-the-doctor companies, 1800contacts, Sam’s Club, etc., to actually make the sale is to wait a couple of days and then take the word of the person placing the order. Doctors have been price-gouging us for years, and they don’t want to give that up. If you send Hubble your prescription, they will fill it properly. Just check the numbers on the package against what you’re using now and you’ll be able to see for yourself. I have very very dry eyes, I wear my contacts at least 16 hours a day, and these are the most comfortable lenses I’ve ever used.
These contacts are wonderful. They’re not that much cheaper than Sam’s Club, because Sam’s Club has free shipping, but with Sam’s Club, you have to buy them in 90-day packs, so you’re laying out more money at a time, because Hubbles come in 30-day packs. But even if they were more expensive, I’d still buy Hubble because the contacts themselves are terrific. They’re the only brand I’ve tried that don’t fold on your finger if you drop saline solution into the lens. I have very dry eyes and have to do this. Other lenses fold after only one or two drops, but Hubbles can take three drops and keep their shape. They rarely come out of the container inside out, which has been a big problem with other brands. And a lot of times I would get a contact in and it just didn’t feel right, and I’d end up removing it and pitching it. That never happens with Hubbles, probably because of the extra saline. An extra drop makes a huge difference. I’m very very happy with them.
Buyer beware! They say they verify your prescription with your doctor. They don’t. So don’t believe for a minute that they will preform like what you were actually prescribed. There’s no guarantee that you will be able to wear them comfortably. The lens material they use has been outdated for over a decade. For the price they are charging, you can get what your Dr actually has fit you with and has seen on your eyes. You only get one set of eyes! Please don’t risk damaging them.
Looking into these for my daughter. I came here to find out if they are any good.