Does the Hum by Verizon Really Work?

Does the Hum by Verizon Really Work?
2.5 (50.65%) 77 votes

Does Hum by Horizon Work?One of the disadvantages of having an older car is not being able to enjoy some of the amazing features and bells and whistles that the new ones come with. One that you can enjoy though if you have a vehicle that is made after 1996 is the Hum by Verizon.

Overview
The Hum by Verizon is an ODB-II Dongle that collects and provides you with all kinds of important information about your vehicle. Any car made after 1996 has a on board diagnostic port (ODB-II) that can be used for the devices like the Hum by Verizon for the collection of information. It is most important when it comes to knowing important aspects of your vehicle.

The Claim
The Hum by Verizon is a unit that is comprised of a Bluetooth speaker and control. It simply clips to the visor of your vehicle then connects with a USB charging cable into the cigarette lighter. Plus, it comes with a iOS and Android App.

The Hype
The hype really revolves around what the Hum by Verizon can do for you which is a lot of things. It will alert you about the statuses of various components of the vehicle like what fuel economy you are getting, how your battery charge status is, the coolant temperature of the transmission. It can give you a whole selection of diagnostic error codes if something is going wrong with the engine, and this is where the app comes in as it will tell you what these error codes means, what repairs may be needed and even an approximate costs. These are just a few of the benefits of the Hum by Verizon.

The Cost
You can expect a monthly fee for the Hum by Horizon. This includes the cost of the equipment, plus you can get additional vehicles set up for an additional monthly fee.

The Commitment
Actually the biggest commitment you are going to have is to really check out Hum by Horizon and carefully review all its features then determine if it is worth a monthly cost. You will discover that you will also be given road size assistance up to a max. of four times a year. You can immediately connect to 911, and one important feature is it can immediately detect if the vehicle has been in an accident and the airbag has deployed which in response the Hum by Horizon will call the driver to assess if help is needed. Plus, if your vehicle gets stolen then after you file a report with the authorities Hum can detect its location and give this information to the police.

Evaluation
With all of the benefits and what Hum by Verizon is able to do such as what we have talked about and more we believe that it is good value for the monthly expenditure. Plus, you don’t have to go out and buy a new vehicle just to get a device such as this.

Final Hum by Verizon Review

We are going to give the Hum by Verizon a thumbs up not only because of all the benefits and features it offers such as the ones we have talked about and more, but also for the benefits it affords parents who have kids driving their vehicles. Kids are not too happy with the information that Hum by Verizon is able to give their parents about their driving activities.

Our Recommendation
It really comes down to whether the type of information that Hum by Verizon is important to you. Another alternative if you want to track the driving record of your vehicle is the Driving Activity Reporter.

What do you think? Does Hum by Verizon work or not?

Does the Hum by Verizon Really Work?
2.5 (50.65%) 77 votes

{ 16 comments… read them below or add one }

P February 17, 2017 at 11:15 pm

Thing doesn’t work. I have been trying to get it to work since AUGUST OF LAST YEAR. Last tech said to exchange it. 3rd party retailer says I have to take it to corporate store. Last time I was at corporate store it is manned by idiots.

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Victoria March 10, 2017 at 6:41 pm

this thing is a p.o.s it dont do anything but give false results, wondering how to have my money paid back. had my check engine light come on and the hum gave me a code. i take it to my mechanic to only find out there was nothing wrong with my truck. pisses me off that the people who make these things dont think ahead or Verizon dont take blame for a crappy product

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Alissa May 18, 2017 at 8:00 pm

DO NOT BUY. Not only is this a huge waste of money but the device is triggering invalid codes on my vehicle. It has cost me time and money going to the dealership to figure out that there isn’t anything wrong with my car. Total garbage.

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Dave Barton July 26, 2017 at 5:54 pm

My engine light came on my dash components went crazy,took to mechanic he told me this hum was the problem!!! Screwed my computer sent message but never told me anything. Returning it, will stick with AAA! DON’T BUY THIS TRUST THE REVIEWS.

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Trust November 15, 2017 at 5:55 pm

Do not buy had a relative get into an accident the device never alert us of my family member being hurt what’s the point of having it if it doesn’t communicate at all

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Gerry Florence January 18, 2018 at 6:54 pm

Very disappointed in Hum . The staff that answers the phone is completely incompetent.
The devices give wrong readings and incorrect fuel mileage . It seems that no one from Hum will respond to my complaint . I think I will cancel my service and return my 8 devises . What a scam .
I will be sure to tell all of by business associates this is not a good investment .

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john williams February 10, 2018 at 12:41 am

Hum is an ok device but not worth the money and if you ever switch cars they seem to have a hard time getting other cars correct. I had 3 of them in different cars my mother sold her car and when i tried to cancel that one they mistakenly cancelled te wrong one. tat was 2 weeks ago and after several calls to both verizon and Hum they could not get it straightened out and I finally gave up though I feel quite jaded for them charging a cancellation fee for a non working device

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jg April 4, 2018 at 3:39 pm

Good idea, but the speaker unit only worked once and now it will not charge. VERY DISSAPOINTING!! This was the feature I wanted the most. The buttons on the side are very hard to read, again very disappointing. You can not cancel service without being charged. I have a sour taste in my mouth from Verizon. I would not recommend the Hum or Verizon.

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J May 26, 2018 at 12:25 am

U are absolutely right because the reps make 120 dollar commission on every device they sell

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Lisa Russac April 4, 2018 at 11:46 pm

So, I upgraded my phone and the hum came with it free. I said ok its free why not. If I don’t like it I can take it out. So, it is installed and I downloaded the app. Other than my sister borrowing car one day that would be the only odd thing that should show up on the app…thinking it is only tracking my car. Well…it is not. The app also tracks you and if you don’t want that to show up on your report you have to go in to the app on to deselect the trip and check off the passenger choice. Seems fairly easy but if you are someone who takes a train to work every day it means I have to into my app every day and deselect those trips.

So, I called HUM about it and said this is the only way to do it because the app tracks your car and you. I said that is counter initiative because the safety score is for the car not me. If I forget to check off myself as a passenger on my train travel that applies to my score. What if the train derailed and my score was sent to my insurance company. This could pose a problem because one of the perks of having Hum is to document that you are a safe driver and you can get a discount from your insurance company. BUT if it is taking into account my moves this doesn’t seem right.

The HUM is a good idea, but it should track the car. Does my FITBIT track my driving? I find this stupid and useless at the point. Update the app to track the car only!

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Daryl D Dunagan April 16, 2018 at 12:26 am

Wow so many people complain about this hum device, and retailers tell u different story, there should b a warranty with these devices if they dnt really work

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J May 26, 2018 at 12:23 am

God never buy this product, first the reps don’t tell u its a 2 yr contract, if u try and take it back reps will lie and say its too late even though u have a 14 day window… Just doesn’t work half the time and him tech support does not give calls backs even though they says it can be up to 72 hours. Trust me I worked for hum. And I feel for anyone that gets it

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Julie Painchaud June 2, 2018 at 2:24 am

I am still waiting for a 6:30 return call from Verizon to discuss my problem with Hum. I am so tired of putting up with the customer service at Hum and at Verizon at this point. It is now 7:39 pm. I cancelled my client appointment just now and am sorry I took the time with Hum this morning to establish my valid information and be sent to Verizon customer support . The man I spoke with was very nice but couldn’t take the time to give me what I needed so he told me he would call me at a time convenient for me. I told him I got off work at 5:30 and could take a call at 6:30 on my cell. He was very nice and said he worked late and it would not be inconvenient. Well…busted night for me because here I am without dinner and sitting by my computer with all the info on the problem. I am now wanting to return the hum and get it out of my life. What is customer service anymore???

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Judith Neuhaus June 29, 2018 at 8:25 pm

Hum SUCKS! Verizon customer service SUCKS…. as soon as my phone contract ends I’m back to AT & T I guess or Sonic.
My Hum device I’ve had in my van since late November… The Salesman was good I guess to get me roped into the contract adding Hum. Since having it installed it has ACCIDENTALLY called 911 on 4 occasions. The first 3 times I thought it was me accidentally hitting the wrong button but this week it was while it was parked and we had both front doors open getting out stuff out!
I thought she butt dialed someone as we could hear a voice. She got hers out it wasn’t in use, I got mine out and it was off as well. The 911 operator was asking if we were OK or if we needed an ambulance 🚑 because it told them I was in an accident!!! I cancelled it and got charged a deactivation fee….or early termination fee. Honestly people it is a DEFECTIVE product!
UGH!!! Honestly emergency personnel must HATE these things mis dialing them! If I could give ZERO stars I would Grrrrrr

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Sherrie Williams July 28, 2018 at 2:02 am

A little less than 30 days after hum was installed in My 2012 Dodge Journey my radio & air conditioner quit working . I took it to my mechanic & he finally concluded that I needed a telematics gateway module. $1100.00 part. After reading multiple reviews about problems with the hum we disconnected it and after cranking & turning off my car 6 times the Radio & air conditioner started working. Went to Verizon & had to pay a disconnect fee to ge5 out of the contract waiting on a return label to mail it in to hopefully get the disconnect fee refunded.

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Michelle August 31, 2018 at 8:23 pm

What a waste of money. I got stuck on the side of the road and they could not find a tow truck to send. Pretty much just gave me a “good luck” solution. Had to use someone else’s aaa. Car diagnostics show nothing wrong and gave no alerts. That was after my battery and ignition switch went on it.

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Does the Hum by Verizon Really Work?
2.5 (50.65%) 77 votes