Overview
Car trouble can cause a lot of stress, especially if you depend on it for work and have no idea how to fix any part of it. Each clunk or funny sound can leave that uneasy feeling in your stomach as you wonder how much it’s going to cost you, and if the car shop is going to do a number on you.
The Claim
CarMD is supposed to help you avoid unnecessary repairs and give you more confidence when you bring your car in because you’ll have a better idea of what’s wrong and you’ll know when you’re being overcharged. They claim that if your car was made in 1996 or later you’ll be able to hook the device up to your car and quickly get an easy-to-read display that will tell you what’s up with your car. They say that in addition to telling you what’s wrong, their database will show you suggested fixes, and national averages on repair costs so you’ll be well-armed when you take it in.
The Pitch
For years now auto shops have had the seemingly upper hand because they’ve been able to perform diagnostic tests to figure out what the “check engine” light means, and then tell you what needs to be done to fix it. This gave them leverage because in the gap between what the system is telling them is wrong, and what they are telling you is wrong, there’s plenty of room to con an unsuspecting car owner. But by giving consumers the same diagnostic ability it’s as if everyone is on the same page and can work together to solve a common problem.
The Cost
They give you a 30 day free trial in order
The Commitment
If you’re not familiar with cars and have no repair abilities whatsoever, you might feel a bit intimidated to learn that you have to hook this to your car to get a reading. If you’re also computer illiterate you might be equally dismayed to learn that you have to check the readouts you get using your computer. But they provide instructions for both of these steps, and the device has an easy to use red, yellow, and green light display so you know right away if you need to explore further on your computer.
Evaluation
The vast majority of those that try out CarMD are satisfied with its performance and say that it has helped them feel more confident about the state of their car. When the red light is displayed the accompanying report on the computer will go into as much detail as possible to tell you what is wrong, some possible fixes you can try, and also whether your car needs to be serviced or not. While some car pros say it doesn’t stack up to other readers, most say that the majority of car owners will be happy with it.
CarMD works as a diagnostic tool and can help guide you to making better decisions with your car repairs. It can give you more confidence when dealing with auto mechanics if it sounds like they’re speaking Latin when they explain what’s wrong. They say we live in the Information Age, and having all of the information about what’s wrong with your car, potential car repairs that would fix it, and how much these repairs should cost is enough to make most people feel comfortable talking with their mechanic and building a trustworthy relationship with them.
Our Recommendation
It’s important to realize that this unit isn’t designed to repair anything on your car, and it won’t turn off any check engine or other service lights that got your attention in the first place. If you are good with car repairs it won’t even be able to turn the lights off once you successfully make the repairs.
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View Comments
I own the CarMD 2100. The only shortcoming is that once the unit reads the codes from the OBD port it has to be connected to a computer's USB port and the CarMD software started in order to get the report if any. My unit was purchased in 2012 and I think CarMD has the far more convenient handheld readers with the blue tooth ability to communicate to your phone or notebook computer.
One strong positive for Car MD is that their tech support is very helpful and timely. Another caveat, if you have Malwarebytes software on your computer it may refuse to allow you to navigate to the CarMD web site stating there is a Trojan on the web site. That is a spurious message, and can be circumvented by entering the CarMD URL on the exclusions page of Malwarebytes.
No offense to any car mechanics out there, but you guys rip off the consumers way too much. You take your car to one mechanic and he tells you that your belt needs replacing. You go to another mechanic 3 weeks later for another oil change (without replacing the belt) and he only mentions the brake pads need replacing. You ask them if the belt is okay and they tell you that you only need brake pads. I'm sure everyone who owns a car can relate and you know what, I can't do anything about the things that wouldn't register on an engine diagnostic analyzer, but I sure as hell won't get fooled on anything else that does.
CarMD's got very good user reviews but there are other very reputable engine diagnostic analyzers out there if want other choices. Whatever you get just get one, a good one and you won't regret it. You'll enjoy the look on the face of the mechanics when you tell them exactly what's wrong with your car lol. Enjoy.
Hi BillG
This is Ivy and let me start by saying that I work for CarMD. I would like to use this opportunity to address the misconception that some people might have of the CarMD device. From time to time, I would come across posts from people that have never used the CarMD device stating and comparing it to other cheaper code readers or the free scan service offered by auto parts retailers. This is actually not an accurate comparison.
The CarMD does much more than tell you which engine sensors have a problem and it's much more than a simple ODB2 scanner. CarMD's vast database of OBD2-related repairs, through constant development and data accumulation for 15+ years, includes hundreds of thousands of "real-world" fixes from our professional automotive network of ASE Certified Technicians across the nation.
When we present a fix, it is a statistical consensus from thousands of practicing automotive technicians that accounts for year, make, model, mileage, engine and transmission type, fault codes, secondary codes and freeze frame data to arrive at a solution. It's like having a thousand technicians looking at your problem and giving you a proven solution.
In addition, your CarMD purchase provides you the most up-to-date "web-based" information system that gives you the most current, true and precise value-added data, including; easy-to-understand trouble code definitions, probable causes, fixes, estimated repair costs, list of safety recalls, and more. This is how we are empowering consumers to understand what repairs are truly needed and which aren't.
More information on the differences between CarMD and a free scan or a cheap code reader is available at http://www.facebook.com/photo.php?fbid=10150695956309915&set=a.393905299914.174569.151181189914&type=1&theater
In addition, you may also visit our CarMD Facebook page at https://www.facebook.com/carmd to find out how CarMD users have been empowered by the device.
Thank you and I hope you find this useful!
Ivy Kao from CarMD.com Corp.
Consumer engine diagnostic analyzers are not new by any means.
You have been able to buy them from auto parts stores for quite a few years now.
You can get a basic code reader for as little as $60.00, which is half the price of this unit.
This is nothing more than an "As seen on TV" approach to something which is not new, and which can be purchased for far less money elsewhere.
I personally do not own one, but my guess is that this is nothing more than a basic code reader packaged for those who are not mechanically inclined.